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Service

Qingdao Huatong Electrical Equipment Co.,Ltd. for many years has made the quality of Qingdao City, the letter of the unit. The current after-sales service work will be in strict accordance with the international quality assurance system standards for after-sales service, will be able to meet customer requirements, customers get the trust. To create brand, promote the brand, improve corporate reputation, establish a corporate image, we have the spirit of "all the pursuit of high quality, customer satisfaction for the purpose of" the spirit of "the most preferential prices, the most attentive service, the most reliable product quality" The principle of feedback to customers, in this commitment to our customers, and hope that the majority of customer supervision.
First: the product quality commitment:
1.the company produces all the products will be strictly in accordance with the production process, the company has a detailed archives to ensure that product development, production, acceptance, sales links without error.
2.the product in strict accordance with GB7251.1-2005, GB / T11022-2005, GB3906-2006 standard manufacturing and testing.
3.the product performance, we will conduct a rigorous testing, all items tested before sales can be sold.
Second: the product price commitment:
1.in order to ensure the high reliability and advanced products, product selection are selected domestic or international quality brand-name products.
2.in the same competitive conditions, our company promises not to reduce product performance, change product parts, and to cost-effective products available to customers.
Third: the commitment to delivery:
According to user requirements, to ensure high quality, high service, high speed to complete the delivery task.
Fourth: after-sales service commitment:
1.service purposes: fast, decisive, accurate, thoughtful, thorough.
2.service objectives: service first, quality first.
3.service efficiency: warranty period or warranty period, such as equipment failure, the company will provide technical guidance within 2 hours of support or on-site support.
4.the supplier free of charge to guide the installation, guidance and debugging, free of demand for staff after-sales (or pre-sale) technical training, so that the use of operation, operation and maintenance, maintenance inspection skills.
5.the product equipment from the customer project destination, the supplier in accordance with the progress of customer planning, to assist and guide the equipment installation, commissioning, testing, until the power transmission operation, as the completion of the contract product delivery.
Fifth: the quality assurance period: the supplier of products sold since the date of delivery of the warranty period of one year, life-long paid maintenance.
Sixth: the principle of service:
1.the warranty period: the warranty period for the supplier will be free maintenance and replacement is a quality cause damage to the parts.
2.the warranty period: the company's products to achieve lifelong paid maintenance, warranty parts and components outside the damage, the supply of accessories only cost, by the demand side of the equipment caused by damage to the supplier for maintenance or supply of accessories according to cost meter.

Service Tel: 0532-88182670 0532-88183397

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